WARRANTY MISSION STATEMENT:
Crown Carts’ success is due to our passion for customer satisfaction. Not only do we build reliable, innovative golf carts for a range of applications; we also provide an unmatched level of customer service. Our team is committed to staying in contact with our customers, ensuring their satisfaction with our products.
Although our highly trained technicians use only the highest quality parts and accessories to build our carts, and we expect you to be completely satisfied with your Crown Cart performance, if there is a failure, rest assured, we will do everything possible to resolve the issue in a timely manner.
Crown Carts hereby warrants to the original individual purchaser that any Crown Cart golf cart purchased shall be covered under a bumper to bumper warranty for normal use and service as a golf cart for 12 months from date of purchase and the main components including the Controller, Motor, Batteries, and Charger for 24 months from the date of purchase.
VOIDING OF WARRANTY:
All warranty work on any golf carts sold by Crown Carts must be performed by Crown Carts or a pre-approved authorized agent. This warranty shall be void if the golf cart is altered, abused or used in an unintended manner. All warranty decisions and approvals are at the sole discretion of Crown Carts.
HOW TO PROCESS A CLAIM:
To file a warranty claim please contact your Crown Cart Dealer. Please have a copy of your invoice ready, along with the serial number of the golf cart you purchased. Your dealer representative will schedule a time for your cart to be evaluated. If you are outside of our local service area we will locate the closest service center to perform an evaluation.